How it works

From a folder of documents to a working operations hub

Onboarding is a guided process, not a technical project. Here's exactly what happens between the first conversation and your team using the platform day to day.

At a glance

Eight steps, from first conversation to daily use

  1. Step 1

    Create the company workspace

  2. Step 2

    Add company identity

  3. Step 3

    Invite the team

  4. Step 4

    Upload existing material

  5. Step 5

    Structure operational knowledge

  6. Step 6

    Review

  7. Step 7

    Publish

  8. Step 8

    Operate and keep adding knowledge

  1. 1

    Talk to us about your operation

    Tell us what your team runs on today — SOP manuals, training decks, forms, checklists — and in what formats. We set up a company workspace and assign your Company Admin.

  2. 2

    Add your company details and branding

    Your admin sets the company name, logo, accent colour and welcome message. Every page your team sees carries your branding, with OPPS Academy powering it underneath.

  3. 3

    Invite your team

    Your admin invites administrators, managers, trainers and employees by work email. Each invitation states exactly what that person will be able to access.

  4. 4

    Upload your existing material

    SOPs, manuals, policies, training documents, procedures, forms, PDFs, Word documents, images — drag them in as-is. Nothing needs to be reformatted before it goes in.

  5. 5

    Choose or create your structure

    Set up the departments, categories and training paths that match how your operation is actually organized — or let OPPS Academy propose a structure from what you uploaded and adjust it.

  6. 6

    OPPS Academy organizes the material

    Uploaded documents are analyzed and classified into procedures, training modules, forms and checklists, each one keeping a link back to its original source file.

  7. 7

    Review before it goes live

    Nothing reaches employees unreviewed. Your admin checks the generated structure, corrects anything that needs it, and publishes it internally when it's ready.

  8. 8

    Keep adding, any time

    New SOPs, categories, departments or training programs can be added whenever your operation changes — this isn't a one-time import.

From documents to operations

What happens to your documents once you upload them

A straight line from what you already have to what your team actually uses — with an admin reviewing before anything goes live.

Upload

Your existing SOPs, training material, forms and checklists — as they are today.

OPPS structures it

Documents are analyzed and classified into procedures, training and checklists.

Admin reviews

Nothing publishes unassisted. A company administrator checks it first.

Publish

The admin approves and assigns access by role, team or category.

Employees operate

Your team finds, follows and completes procedures, training and checklists.

Search & AI answer

Search and the assistant work only over what's been approved and published.

"Every new hire should be able to open the platform and find what they need, without anyone walking them through it first."

That's the standard onboarding is designed to meet — for your team, and for everyone your team hires after you.

What onboarding is not

No technical project, no waiting on developers

You don't need a developer or IT project to get set up — an administrator does it from an admin console.

You don't need to reformat your documents first — PDFs, Word files, scans and images are uploaded as they are.

You don't get a shared library with every other customer — your workspace, users and documents stay isolated to your company.

You don't finish onboarding and stop — categories, departments and training can be extended at any time as your operation changes.

Once you're live

Day-to-day use, for every role in your company

Employees

Search for a procedure, follow it step by step, complete a checklist, or pick up a training path assigned to them — all inside your company's own workspace.

Administrators

Keep adding documents, adjust categories and training paths, manage who can see what, and review what's still waiting on a decision — all from one console.

Ready to start the conversation?

Tell us about the documents your team runs on today. We'll walk through what onboarding would look like for your operation.